When Sarah turned 50, her doctor recommended a routine colonoscopy. Like many, Sarah felt a mix of anxiety and uncertainty not just about the procedure itself but about the entire process surrounding it. As a busy executive working for a corporation, Sarah’s schedule was always packed, and the idea of arranging transportation for the procedure added another layer of stress.

The Night Before:

The evening before her colonoscopy, Sarah began the necessary preparations. She followed the doctor’s instructions, starting a clear liquid diet and drinking the prescribed laxative solution. The process was uncomfortable, and the frequent trips to the bathroom left her feeling drained and exhausted. Knowing that she would need to be at the surgical center early the next morning added to her anxiety. She worried about feeling weak or light-headed from the lack of food and the effects of the laxative, and the thought of navigating the day alone was daunting.

A Common Dilemma:

Sarah didn’t want to bother anyone by asking for help with transportation. The surgery center made it clear that patients were not allowed to drive themselves after the procedure because of sedation and ride-sharing services were not allowed or qualified to handle post-procedure care. Sarah was concerned about finding a reliable and safe option that would ensure her well-being after the procedure.

Amera, the Solution Rooted in Care:

A friend recommended Amera, a transportation service exclusively for ambulatory surgical centers. Initially, Sarah was skeptical she’d never heard of a service like this before. However, after reading about Amera’s commitment to patient care and learning that the nurse drivers were qualified and compassionate, she decided to give it a try. On the morning of the procedure, Sarah’s anxiety was obvious. But when the Amera nurse arrived at her door, her nerves began to settle. The nurse greeted her with a warm smile and a reassuring demeanor, taking the time to explain how the day would unfold. Sarah appreciated the professionalism and care that went beyond just getting her from point A to point B.

The Experience:

The drive to the surgical center was smooth, and the nurse’s calm presence helped Sarah relax. Upon arrival, the nurse stayed with her until she was comfortably checked in. Sarah was relieved to know that the nurse would be waiting in the lobby throughout the entire procedure she wasn’t going to be left alone in a vulnerable state. While Sarah was in the procedure room, the nurse remained in the lobby waiting, ready to assist with the discharge process. After the colonoscopy was completed, and Sarah began to wake up from the sedation, the nurse was called back to assist. The nurse signed the discharge papers on Sarah’s behalf and made sure all post-procedure instructions were clear and documented.