Terms and Conditions
Effective Date: December 6,2024
Welcome to Amera Solutions (referred to as “Amera,” “we,” “our,” or “us”). By accessing or using this website, you agree to abide by these Terms and Conditions. Please read these terms carefully. If you do not agree with any of the terms, please do not use this website.
Acceptance of Terms
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy.
- Services Provided
Amera offers day surgery medical transportation and related services as outlined on our website. These services are subject to availability and applicable terms, which may vary depending on location and service type.
- User Obligations
By using this website, you agree to:
- Provide accurate and up-to-date information when scheduling services or creating an account.
- Use the website only for lawful purposes.
- Refrain from disrupting or interfering with the website’s functionality, security, or other users.
- Booking and Payments
4.1 Booking Confirmation:
All bookings made through the Amera website are subject to confirmation. Amera reserves the right to refuse or cancel any booking at its discretion.
4.2 Payment Terms:
- Payments for services must be completed as specified during the booking process.
- Amera accepts various payment methods as indicated on the website.
4.3 Cancellations and Refunds:
Cancellations and refunds are subject to our cancellation policy, which will be provided during the booking process or upon request.
- Privacy and Data Use
Your use of the Amera website is governed by our Privacy Policy. By using this site, you consent to the collection, storage, and use of your data as outlined in the Privacy Policy.
- Intellectual Property
All content on this website, including text, images, logos, videos, and graphics, is the property of Amera or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent from Amera.
- Third-Party Links
Our website may include links to third-party websites for convenience. These third-party sites have independent terms and policies, and Amera is not responsible for their content, functionality, or privacy practices.
- Limitation of Liability
Amera strives to ensure the accuracy of all content on the website but does not guarantee that the information provided is error-free, complete, or up-to-date. To the fullest extent permitted by law, Amera is not liable for:
- Indirect, incidental, or consequential damages arising from the use of this website.
- Any interruptions, errors, or failures of the website or its services.
9. SMS Messaging
User Consent
1. Opt-In: Users must provide explicit consent to receive SMS messages from us by providing your phone number and checking the opt-in box on our sign-up form. Your consent is not a condition of any purchase.
2. Opt-Out: Users have the right to opt out of receiving SMS messages at any time by replying with a standard opt-out keyword like “STOP”. After opting out, the user will no longer receive SMS messages from us.
Message Frequency
The frequency of SMS messages may vary but is generally kept to a minimum as disclosed in our opt-in form.
Fees and Charges
1. Standard Rates Apply: Message and data rates may apply to SMS messages. Users are responsible for any charges incurred from their mobile carrier.
2. No Additional Charges: Our SMS service does not impose any additional fees beyond standard carrier rates.
Data Privacy
1. User Information: We are committed to protecting the privacy of our users’ personal information. User data collected through the SMS service will be handled in accordance with our Privacy Policy.
2. Data Use: Collected data will only be used for delivering SMS messages and improving our services. We will not share or sell personal information to third parties.
Compliance with Telecommunications Standards
We adhere to all regulations and best practices governing 10DLC services, including but not limited to the standards set by mobile carriers and regulatory bodies.
Indemnification
Users agree to indemnify and hold harmless our company from any claims, damages, or expenses arising from their violation of these terms or misuse of the SMS service.
10. Modifications to Terms and Conditions
Amera reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect upon posting. Continued use of the website signifies acceptance of any modifications. Continued use of the SMS service after such modifications constitutes acceptance of the new terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict of law principles.
12. Contact Us
If you have questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
Amera Solutions
Website: https://www.myamera.com/
Email: contact@myamera.com
Phone: 855-263-7215
By using the Amera website, you confirm that you agree to these Terms and Conditions. Thank you for choosing Amera for your medical transportation needs.