How Medical Transportation Services are Reshaping Healthcare

Medical Transportation Services

Scheduling appointments and ensuring patients show up can be a challenge in healthcare. One of the reasons patients skip or cancel appointments is due to a lack of transportation options. However, medical transportation services are emerging as a solution to this problem. In this blog post, we will explore how these services are reshaping healthcare and improving patient access to necessary care.

The Impact of Transportation on Missed Appointments:

Up to 30% of patients who miss appointments cite a lack of transportation as the reason. This not only hampers patients’ access to care but also leads to financial losses for healthcare practices. The healthcare industry loses up to $150 billion annually due to missed appointments, with each unused appointment costing an organization an average of $200.

How Medical Transportation Services Help:

Healthcare organizations can partner with Amera to offer transportation to their patients. Patients can inform Amera reps if they need a ride, and the assigned Care Coordinator can then book a ride for them. These rides can be scheduled in advance or booked a few days before the appointment. This system is invaluable for patients who lack personal transportation or the support of family and friends to attend appointments or arrange transportation post-surgery. It’s especially crucial as patients under anesthesia are not permitted to self-sign out or drive, emphasizing the need for reliable transportation solutions.

Improved Communication and Tracking:

By facilitating the booking process, doctors can keep track of patients who frequently require transportation services. This helps doctors understand the reasons behind missed appointments and enables them to explore alternative options. Additionally, doctors can track the ride’s status, allowing them to adjust their schedules or prepare for any delays.

Expanded Services:

Amera offers patients the option to schedule their rides. Additionally, Amera services may extend beyond medical appointments to include additional stops, medicine pick-ups, and deliveries. This comprehensive approach contributes to a healthier lifestyle for patients, eliminating the stress of transportation barriers.

 Here’s why choosing Amera is the smart choice:

Certified Caregivers and Nurse Assistants: At Amera, we understand the importance of having trained professionals by your side during medical procedures. Our team comprises certified caregivers and nurse assistants who provide expert care and assistance, ensuring your comfort and well-being throughout the journey.

Comprehensive Logistics Coordination: Say goodbye to the stress of coordinating transportation for medical appointments. Amera takes care of all the logistics, from reservations to communication with medical staff, so you can focus on what matters most – your health.

Increased Safety Measures: Your safety is our top priority. By coordinating every aspect of transportation, Amera enhances safety measures and reduces liability risks for medical facilities, giving you peace of mind knowing that you’re in good hands.

 Benefits and Success Stories:

The impact of medical transportation services has been remarkable. For example, upon partnering with Amera, facilities have witnessed a minimum 27% reduction in no-show rates within a year. In Houston, a healthcare facility utilizing Amera‘s services experienced an impressive average reduction of 68% in no-shows while maintaining a remarkable 91% on-time rate.

Amera‘s benefits and success stories are numerous, reflecting our commitment to providing exceptional transportation services for medical procedures. We ensure accessibility to medical care, bridging the gap for individuals facing transportation challenges. Clients consistently praise the comfort and convenience of our services, with friendly CNA drivers. Punctuality and reliability are our hallmarks, minimizing waiting times and ensuring on-time arrivals. Countless success stories demonstrate our positive impact, from enabling life-saving treatments to assisting day surgery patients and families in need. Through community engagement, we tailor solutions to local needs, making a difference in the lives of individuals and families nationwide.


Amera is revolutionizing healthcare by addressing the transportation barrier that often leads to missed appointments. These services not only save costs for healthcare providers and patients but also improve access to necessary care.

By reducing no-show rates and offering additional ride options, Amera contributes to a healthier and more efficient healthcare system. If you want to learn more about medical transportation services within healthcare, reach out to Amera at 855-263-7215. And if you found this blog post helpful, don’t forget to like, share, and comment below. Also, subscribe to our newsletter for more informative content.

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Outpatient Medical Transportation in Houston, Texas, with Amera and CEO LuzElena Rivers
LuzElena Rivers

Started Amera Solutions on the grassroots level with a desire to help her community. In 2010 she identified a need for ambulatory outpatient transportation. From tough beginnings herself, Mrs. Rivers developed an affinity for those who lacked the resources to take care of themselves and their families. Mrs. Rivers self-funded the start of Amera, growing it to the $10 million company it is today.

'To offer innovative health solutions to our local, national and international clients, one transport at a time.'
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